Accounts Assistant at Karen Hospital

The Karen Hospital is a 102 bed multispecialty Hospital in Kenya located in Karen along Karen –Langata Road, Nairobi. We offer patient focused, world class medical treatment and accord the highest standards of medical care to all our patients indiscriminately. With our State of the art amenities, equipment and our well trained staff, we are committed to delivering the most effective and most compassionate care to all our patients.

We are seeking to recruit a highly motivated visionary and results oriented candidate to fill in the below positions: Accounts Assistant

Duties and Responsibilities


  • Receipting all types of monies from clients i.e. in and outpatient walk-ins, and for any other services.
  • Banking the day’s collections with the treasury.
  • Billing all procedure done and items used
  • Finalizing invoices
  • Sending pre-authorizations to insurances for day case procedures
  • Explaining to patients their bill
  • Invoice booking for Doctors
  • Producing reports e.g. un-finalized report, finalized report, outpatient un-finalize, amount spent per patient


  • Filling in all the required documents i.e. admission papers, insurance
  • Preauthorization, claim forms and NHIF forms where necessary.
  • Notifying insurance companies on admission of their clients through calling, sending through email and fax preauthorization to insurance companies.
  • Following letters of undertaking.
  • Writing deposit top up letters to self-paying patients/relatives.
  • Ensuring that all patients pay the required deposit at the time of admission for any arrangements they are authorized by the right authority.
  • Admitting the patients in the system with the correct date and type of accommodation.
  • Giving the patient any information they require knowing.


  • Confirming that all relevant documents are provided at the point of discharge i.e. letters of undertaking from the insurances and corporates, NHIF documents from the patient/relatives, discharge summaries from the care management and doctor’s invoices.
  • Finalizing all the patients’ bills affecting NHIF where applicable and also giving discounts.
  • Seeking for extension from the insurance companies and corporates where the bill exceeds the amount in the undertaking letter.
  • Ensuring that all self-paying patients clear the bills before they are discharged or the undertakings are done by the authorized staff.
  • Ensuring that all patients who are supposed to sign the bills before discharge do the same.


  • Confirmation of mode of payment.
  • Confirming validity for insurance or corporate patients.
  • Opening of new file.
  • Retrieving of old files.
  • Activation of patients.
  • Issuing of appointment cards.
  • Any other duties assigned by the direct supervisor, senior accountant or senior management from time to time.

Job Specifications

  • CPA Part One.
  • Proficiency in Microsoft office as an added advantage.
  • One year of relevant experience.

Skills and Attributes

  • Possess excellent communication skills.
  • Possess excellent communication skills.
  • Ability to maintain strict confidentiality.
  • Pleasant and positive attitude.

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 30 September. 2021


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