Customer Care & Front Office Job in Nairobi, Kenya


Title: Health Records Information Officer (HRIO) & Front Office

Location: Nairobi

Job description 

Provide pleasant,
friendly, and efficient customer care services to internaland external
customers  

Duties and
Responsibilities 

∙ To provide
exemplary customer service to internal and externalcustomers 

∙ To handle
comprehensively all enquiries and direct accordingly fromwithin and
externally in a timely way 

∙ Give support
services to all staff to ensure good customer service toour
customers 

∙ Ensure efficient
and smooth operations of the front office ∙ Give feedback to the
administrator on how to improve 

customer care 

Qualification and Key
Competencies 

∙ Diploma in
Business Administration or Public Relations, Communication, Customer Service
from a recognized institution. 

∙ Two years working
experience as a customer care assistant. ∙ Excellent customer care
and communication skills 

∙ Managing all
front office operations 

∙ Be courteous and
computer literate 

∙ Certificate of good
conduct 

How to Apply 

∙ Interested
candidates are requested to fill and submit online application form on; 

Click here
to apply

∙ Ensure to upload
all your certificates and CV. 

∙ We as an
institution are conducting the interviews as we receive the applications and
have not engaged the services of any  recruitment agency. 

∙ We do not charge
fees at any stage of our recruitment process. ∙ Only shortlisted
candidates will be contacted


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