Are you looking for a customer service job?
Do you want to become a customer service professional but don’t know where to start?
Are you looking to be competitive in the customer service field and stand a higher chance of getting a customer service job faster?
The secret to getting a customer service job is to demonstrate that you have attended a customer service training.
When you join this practical customer service training, you will acquire key customer service skills which are in high demand by employers.
On completion of the course, you will receive a certificate that will also enhance your CV and make you attractive to employers when you apply for a customer service job.
>>> How I Got A Job After Customer Service Training. Watch Past Clients Testimonials
Who Should Attend This Customer Service Training?
This course is for you if:
- You are currently working in customer service or admin but don’t have practical training
- You are looking for a practical customer service course that will help you quickstart your career.
- You work in a job that involves hitting sales targets and interacting with clients i.e sales, marketing, client service, account management etc.
This is a very good course as it made me realize the important aspects of customer service beyond simply being knowledgeable about the products and services. I can confidently say that I learnt the importance of also paying attention to a potential customer. The trainer was also very approachable and personable. She shared personal experiences and really made an effort to engage with each person in the class – Jacqueline (Customer Service Rep)
Skills You Will Gain When You Attend The course.
During the customer service skills course, we will explore:
- Define what customer service means
- Discuss how to focus on the customer and their needs
- Explain how to use appropriate customer service etiquette
- Identify how to use appropriate telephone etiquette
- Recognize how to deal with customer complaints effectively
- Describe how to deal with difficult customers and how to handle stress
Our customer service certification training is certified by NITA. We are a NITA authorized training institution.
It’s been 2 weeks since the training. I edited my CV and included the training certificate. I have sent my CV to six employers and have received 2 interview invites already. The fact that it was also pocket-friendly enabled me to register as soon as I saw the upcoming training date – Adhiambo. Sales Admin Executive.
Upcoming Customer Service Training
Our upcoming customer service class offers flexibility with an online class via live zoom that runs for 3 days.
It will start on Monday 19th July 2021 (6:00pm to 8:00pm)
Free Information. Request For More Information
Would you like to know more about this upcoming certificate in customer service skills course? Register your details in the form below and our friendly client service executives will respond within hours. If you would like to have a conversation, you can either call us on 0768 669 016 or visit our offices for a face-to-face inquiry.
You can become very isolated when working from home and you do lose an element of human interaction. I was happy with the flexible hours presented by the evening class. Because of its online nature, I was able to join from a different town in the comfort of my home – something I may never have been able to do if the program was not flexible enough. Thank you Corporate Staffing for doing this – Joseph. Call Centre Agent
N.B: DONT Miss Out On Your Next JOB. Register Your CV With US. Click Here To Upload Your CV.. It’s FREE.