The Nairobi Hospital, a leading health care institution in
Eastern Africa has excellent career opportunities for individuals who possess a
passion for excellence, strong work ethic, are results oriented and committed
to continual improvement.
The successful candidates will be team players with the ability
to effectively add value to enabling good patient outcomes and shape best
clinical and non-clinical practice.
Front Office Assistants
Reporting to the Credit Controller, the successful candidate
will be responsible for ensuring smooth flow of patient journey from admission
Main Duties and Responsibilities
Registration and Booking Management
Registration of patients in the Kranium System
Advance booking of patient in Clinics before the appointment
date where applicable.
Ensuring services are rendered to bonafide corporate scheme
Validating corporate patients ensuring correct documentation is
given and properly filed and liaising with insurance companies regarding
Integration of inpatient records, outpatient records and
outpatient centres patient records.
Billing & Authorization
Billing of patient.
Receiving and receipt correctly funds as per the source
Processing patient admission liaising with the Nurse for bed
allocation and admitting Doctor.
Seeking authorization for emergency admission.
Ensuring all claim forms are signed by the Doctor and attached
to the invoices then forwarded to the Senior Cashier at the end of a shift.
Dropping funds receipted onto the drop-in safe, when applicable.
Banking all receipts with Chief Cashier.
Ensuring consistency on the customer care standards and
telephone etiquette are maintained at all times.
Establishing accurate, honest and positive relationship with internal
and external customer.
Any other duties that may be assigned from time to time.
Qualifications, Skills and Experience
CPA Part 2 or Diploma in Front Office Operations
At least one (1) year experience
Good working knowledge of Ms Excel.
Good interpersonal and Communication skills.
Excellent customer care skills.
Basic Life Support.
How to Apply
If your background, experience and competence match the above
specifications, please send us your application (cover letter & CV/Resume)
quoting the job reference number and to reach the undersigned not later than
FRIDAY 30th APRIL 2021.
Director Human Resources & Operations
The Nairobi Hospital
P.O. Box 30026 – 00100
Candidates invited for interviews will be required to present
both originals and clear copies (where applicable) of the following documents:
KRA PIN Certificate
Current Colored Passport Photo
Valid Certificate of Good Conduct
Academic and Professional Certificates
Certificates of Service from previous employers
NB: THE NAIROBI HOSPITAL DOES NOT CHARGE A FEE AT ANY STAGE OF
THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR