HIAS Refugee Trust of Kenya (HRTK) – Kenya Office
Job title: Resettlement Coordinator
Reporting to: Legal Protection Program Manager
Liaises with: Head of Programs
Duration: 9 months’ contract with possibility of renewal subject to availability of funding and performance
HIAS is an international non-profit organization that stands for a world in which refugees find welcome, safety, and opportunity. HIAS’ operation in Kenya was established in 2002 with the mission to serve the most vulnerable refugees through community-based protection including psychosocial support, resilience building and the provision of durable solutions.
Organizationally, HIAS is guided by its Refugee Rights Framework. This rights-based approach, based on international human rights and humanitarian and refugee law and practice, provides a programming framework for HIAS’ focus on refugee protection. HIAS’ programming impact seeks to ensure that forcibly displaced people become contributors to society through the realization of their legal and civil rights and social and economic rights, to include 1) the right to protection from harm, violence and discrimination, 2) the right to recovery from the shock of displacement, and 3) the right to economic self-sufficiency and inclusion.**
The Resettlement Coordinator position oversees the day to day running and provides guidance to the Resettlement Department as well as represent HIAS at all external resettlement stakeholder meetings, to include HIAS Kenya’s engagement with third country resettlement partners and external referral partners. To ensure program integrity, the Resettlement Coordinator position designs and implements all training to include but not limited to HIAS’ Resettlement SOPs, external partner referrals, case conferencing and anti-fraud policies and procedures. The Resettlement Coordinator position is also responsible for the coordination of legal representation needed for HIAS clients as it relates to resettlement processing, internal reviews and the coordination of HQ reviews. In addition to leading the Resettlement Department, the Resettlement Coordinator will also draft Resettlement Referral Forms (RRFs) and provide the necessary legal aid for HIAS clients as needed.
Main Duties & Responsibilities
1. Lead and manage the HIAS Kenya resettlement department to meet established deliverables and goals.
· Ensure the correct implementation of the HIAS Standard Operating Procedures (SOPs), policies and guidelines for resettlement and anti-fraud practices for the HIAS Kenya Resettlement Department
· Contribute to the development, enhancement, and monitoring of HIAS SOPs, policies, and guidelines for resettlement and anti-fraud practices.
· Establish and contribute to programmatic adaptions, as needed, in order to continue providing quality resettlement services in the context of the COVID-19 pandemic.
· Undertake managerial responsibilities in training staff, supervising, and assisting in implementing organisational objectives and priorities.
· Actively participate in assessing needs, preparing a strategy and budget for resettlement activities and monitoring expenditures.
· Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in preparation of reports, and review the prepared reports.
· Review the team’s Resettlement Referral Forms (RRFs) for procedural compliance and quality and submit to the Legal Protection Manager and the HIAS HQ based Technical Director, Legal Protection.
· Monitor resettlement activities to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
· Represent HIAS externally in resettlement related forums.
· Contribute to a communications strategy that generates support for HIAS’ operations from external partners.
· Facilitate and participate in trainings of staff and referral partners on resettlement and anti-fraud policies and practices, including but not limited to preparing training materials and conducting research.
· Assist in the development of IEC materials on anti-fraud and resettlement case processing. Legal Aid Duties
2. Maintain a Resettlement Case Portfolio
· Assess cases for resettlement, conduct resettlement interviews, analyse claims, and complete Resettlement Referral Forms (RRFs) for submission, using applicable international law and in accordance with HIAS Resettlement SOPs.
· Advise and represent resettlement clients in court of law; accompany refugee clients for court appearance
· Draft a Miscellaneous Application (including certificate of urgency, originating summons, and a signed supporting affidavit) and submit to the court in person
· Conduct individual case counselling with clients, including providing information on the HIAS internal resettlement process and the HIAS’ anti-fraud policies and procedures.
· Conduct follow up for cases referred to external referral partners and provide timely updates to clients on the status of the follow ups.
· Maintain a database and an individual case management strategy for cases under resettlement consideration and coordinate all case conferencing with external entities.
· Provide timely and accurate feedback and information to HIAS resettlement partners and stakeholders.
· Perform other duties as and when required.
· Degree in Law
· At least 5years experience in working in refugee related context; 2 years’ experience in refugee resettlement
· Certified by the Bar to represent clients in Court
· A Master’s Degree in any relevant field is an added advantage
Skills & Competencies
· Knowledge of international legal frameworks governing refugees, human rights/human rights law preferred,
· Excellent written and oral communication skills, excellent interviewing and counselling skills and ability to interact with refugee populations, strong interpersonal and diplomacy skills.
· Strong analytical, managerial, leadership and team building skills;
· Strong computer skills, in particular Microsoft Office, excellent organizational and time management skills.
· Proficiency in English required. Preference will be given to those with secondary language skills (French, Arabic, Swahili and other African languages).