Manager of the on-line call-center at West Media Ltd

We need a person with experience in the service sector, service support, call centers, sales. Experience in recruiting staff and working with “cold” calls (active consultations) will be a big plus.

You must have developed communication skills, a communication culture and be able to independently organize your working day.

Work in 2 formats: on-line -Full (full) or partial (part) in the schedule 16-24  Nairobi time.  Payments are stable and timely, 2 times a month. Training and constant on-line support are provided.

What are you going to do?

Conduct preliminary interviews of candidates for IT companies in the USA and Canada. There is a resume database.

How will your work be arranged?

Most of the communication is correspondence, mail and messengers, calls, less often-meetings in telegrams. All this is automated.

* Organization and conduct of interviews;

* Evaluation and selection of candidates for vacancies;

* Advising the candidate;

* Formation of a package of documents for employment

* Maintaining statistics and reporting on recruitment;

What else you need to know about how we work

• We support our managers, help them to be effective and confident. We have a mentoring system

• We have a progressive payment system. The manager sees in real time how much he earned. There are bonuses and extras. opportunities

• We have a GROWTH system. Then the level “Training of the manager for the preparation of candidates” and “Head of the department”

Tagged as: call center, recruitment, service support


What is your service?