Sheer Logic Management Consultants is seeking to engage dynamic individuals for Retail Merchandisers Position for one of our clients.
Location: Nakuru, Meru, Eldoret, Kisii, Kisumu and Mombasa
Purpose of the Job: The role holder will meet sales targets for home broadband devices and packages within the assigned retail shop outlet. You will play a key role in providing stellar customer service experiences on a daily basis. You must be organized, detail-oriented, and knowledgeable in our products with an engaging, upbeat personality. You will work with Retail Customer Service executives to retain, develop, manage and expand the customer base and grow home broadband revenues.
- Increase Home Broadband penetration through cross and up selling to customers in the assigned retail shop to achieve HBB and attachment target
- Achievement of set HBB Device and Attachment target
- Consistence weekly feedback to the management on the market needs for HBB
- Promotes and maintains a high quality, professional, service oriented company’s image among users.
- Develop strong relationships with customers to maintain new and ongoing revenue stream
- Ensure customers are well-informed on any current sales, rewards programs, marketing promotions and store return policy
- Ensure Customer complaints are addressed appropriately and resolution given within Service standards
- Assist with inventory counts and placement of new products, including new in-store or window displays
- Ensure cash to stock reconciliation done every end of day
- Maintain timely and 100% accurate reports on competitor intelligence, Sales performance and all information relevant to the assigned duties;
- Ensure proper maintenance of display and storage of Mifi devices
Skills critical to the role:
- Learns fast and adapts quickly to change.
- Team player with pleasant outgoing personality & resilience
- Persuasive and has good customer service skills.
- Proactive, confident, energetic, passionate & with ability to multitask
- Minimum of bachelor’s degree from a recognized university
- Must have at least one year of sales experience.
- Experience in telecoms environment is an added advantage
How to Apply:
Kindly send your CV to email@example.com by 6th June 2021 clearly marking – “Retail Merchandisers”.
Only short-listed candidates will be contacted.
Our Client is an Equal opportunity employer.